Support


Company Customer Pact

Register a Product

AcuRite Register a Product

Register online for
warranty benefits.

Manuals, Specs &
Troubleshooting

AcuRite Support Manuals & Troubleshooting

Installation, FAQs &
technical specifications.

Download Software

AcuRite Software Downloads

Access AcuLink, My Backyard
Weather & PC Connect.

Community Forum

AcuRite Support Community Forum

Solutions from the community
& AcuRite support.

Video: How to Use
Online Support

Video: How to use AcuRite's online support

Watch a video for
assistance.

 


Contact AcuRite

Response times may be delayed during weekends and holidays. Lowest wait times are typically mid-week. Have your product and model number available when calling for support.

Consumer Support

Call AcuRite Phone Number

General Questions: +1 877 221 1252
AcuLink Questions: +1 844 228 5465 

AcuRite Mailing Address

 Email: info@chaney-inst.com

Phone Hours
March - November 28: Mon-Fri: 7:00am-7:00pm CT
November 29 - February: Mon-Fri: 7:00am - 7:00pm CT; Sat-Sun: 8:00am - 4:00pm CT

Holiday Hours
Thanksgiving Eve (11/26): 8:00am - 4:00pm CT
Thanksgiving (11/27): CLOSED
Black Friday (11/28): 7:00am - 7:00pm CT
Christmas Eve (12/24): 8:00am - 12:00pm CT
Christmas (12/25): CLOSED
New Year's Eve (12/31): 8:00am - 5:00pm CT
New Year's (1/1): CLOSED

Wholesale Support

Tel: (866) 249-1045
Mon - Fri: 8:00 a.m. - 5:00 p.m. CT

 

Mailing Address

Chaney Instrument Co.
965 Wells Street
Lake Geneva, WI 53147

 

Fax Number

Fax: +1 262 248 8707

 

Warranty Claims

Product(s) must be registered to be eligible for warranty benefits. When you submit a claim, include the model number, purchase date and reason for the claim. 

Submit an Inquiry Online

 

Contact Information

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