In order to provide you with the best and most efficient customer experience, product support will be offered exclusively through email and live chat, beginning August 20th. This means shorter “wait” times, faster answers and a better overall support experience for YOU! You can still reach our same U.S. based support staff by emailing us at support@chaney-inst.com or chat with our Live Agents by clicking the Chat button.

Support

Company Customer Pact


Register a Product

AcuRite Register a Product

Register online for warranty benefits.

Manuals, Specs & Troubleshooting

AcuRite Support Manuals & Troubleshooting

Installation, FAQs & technical specifications.

Download Software

AcuRite Software Downloads

Access My AcuRite & PC Connect.

Community Forum

AcuRite Support Community Forum

Solutions from the community & AcuRite support.

Video: How to Use Online Support Watch a video for assistance.






Contact AcuRite

Response times may be delayed during weekends and holidays. Lowest wait times are typically mid-week. Have your product and model number available when calling for support.





Warranty Claims

Product(s) must be registered to be eligible for warranty benefits. When you submit a claim, include the model number, purchase date and reason for the claim.



Wholesale Support

Tel: 1-262-729-4853
Monday–Friday: 8:00am–5:00 p.m. CT



Donation Requests

Submit a donation inquiry at AcuRite.com/donations



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