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How to use Online Support

AcuRite offers several methods of customer service for getting your questions answered. To ensure you receive the best product support possible, it is important to know the model number of your product. The model number is shown online on product pages, printed on the product itself or can be found on the front page of the user manual for the product. 

Support Methods

  • Knowledge Base - Search for your model number in the Knowledge Base to download manuals, software, watch installation videos, and view troubleshooting tips specific for your product.
  • Community Forum - The Community Forum is a social community where you can ask questions or troubleshoot problems with AcuRite customer support and other AcuRite customers. You can also submit your own ideas to AcuRite or give feedback and praise.
  • USA-Based Consumer Support - Contact an AcuRite support agent by calling 1-262-729-4852 for general questions, call 1-262-729-4850 for AcuRite software questions, or click on the live chat icon on AcuRite.com to chat with an agent. When Live Chat is active the icon will appear near the top of the page.
how to use online support

User Forum

how to use online support

Live Chat


Register a Product

AcuRite Register a Product

Register online to be eligible for warranty benefits.

Manuals, Specs & Troubleshooting

AcuRite Support Manuals & Troubleshooting

Installation, FAQs & technical specifications.

Download Software

AcuRite Software Downloads

Access Acu-Link, My Backyard Weather & PC Connect

Community Forum

AcuRite Support Community Forum

Get solutions from the community and customer support.