Please check out the AcuRite Access Knowledge Base for some commonly asked support questions.
If you don't find answers to your questions, please call or email AcuRite support.
Register online for warranty benefits.
Installation, FAQs & technical specifications.
Access My AcuRite & PC Connect.
Solutions from the community & AcuRite support.
Video: How to Use Online Support Watch a video for assistance.
Response times may be delayed during weekends and holidays. Lowest wait times are typically mid-week. Have your product and model number available when calling for support.
Due to the release of the AcuRite Access, we are experiencing a high volume of support requests. We will respond to your message in the order that it is received. Thank you for your patience.
My AcuRite: 1-262-729-4850
Monday–Friday: 7:00am–5:00pm CT
Chaney Instrument Co., 965 Wells Street, Lake Geneva, WI 53147
Fax: +1 262 248 8707
Monday–Friday: 1:00pm–11:00pm GMT
Monday–Friday: 12:00am - 10:00am Sydney (GMT+11)
Product(s) must be registered to be eligible for warranty benefits. When you submit a claim, include the model number, purchase date and reason for the claim.
Monday–Friday: 8:00am–5:00 p.m. CT
Submit a donation inquiry at AcuRite.com/donations